04-05-2021 13:58
Hi
I have a Freeview box (ex BT but no BT subscription) & I have a NOW Cinema pass. I can watch films fine on my computer. My Freeview box has a NOW TV app, but when I try to watch anything, the sign in screen appears but i can't type anything at all on my remote control. Any ideas please?
Thanks
Nigel
Solved! Go to Solution.
04-05-2021 16:08
Hi @Anonymous User
You will be surprised how many people get caught out and don't think of pressing the OK button on the Youview remote when asked to enter their NOW account details.
Pressing the OK enter button on the Youview remote when on the screen page that shows the blank entry boxes for your username / email address & password will bring up a virtual keyboard on screen to type in your details.
04-05-2021 14:12
@Anonymous User
You will need to press "enter/OK" on your remote within the username/email field. This will then bring up the keyboard for you to type in your login details
04-05-2021 15:37
ok will try that tonight thanks
04-05-2021 14:14 - edited 04-05-2021 14:15
@Anonymous User Do you have a USB keyboard (or one that uses a wifi dongle) available?
If so, you should be able to use that to enter text. The Freeview boxes can certainly be controlled by a keyboard. There is also the BT tv app, but I don’t recall if it allows keyboard entry.
Or better still, follow @gavs82008 ‘s advice.
04-05-2021 15:39
Hi Hadn't thought of that will try the other solution first, saves me looking for a suitabble keyboard
04-05-2021 16:08
Hi @Anonymous User
You will be surprised how many people get caught out and don't think of pressing the OK button on the Youview remote when asked to enter their NOW account details.
Pressing the OK enter button on the Youview remote when on the screen page that shows the blank entry boxes for your username / email address & password will bring up a virtual keyboard on screen to type in your details.