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Mcdsmurf
Newbie

Fault

My remote is not responding at all, I can see the home screen and have changed to new batteries, the green light is flashing beside the battery compartment but just nothing is responding in the remote, any ideas how to fix this please?

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schnapps
Legend 5
Legend 5

Re: Fault

Hi @Mcdsmurf 

 

See if anything on this linked article helps (follow the instructions fully).

 

https://help.nowtv.com/article/remote-control-troubleshooting 

 

Otherwise try a full factory reset on your NowTV Stick (assuming you are using a NowTV Stick) by holding in the reset button on the Stick for about 15 seconds.

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