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Anonymous User
Not applicable

Error code 401

Hi I got a jvc amazon fire tv and the NowTv app has recently appeared in the App Store but it’s saying error code 401 can anyone help me it won’t allow me to log in 

2 REPLIES 2
ukbobboy
Legend

@Anonymous User 

 

Hi Alan

 

You can contact NOW's help/text chat:-

 

https://help.nowtv.com/article/how-to-contact-now

 

 

or you can write to NOW on the following email address:-

Now TV Customer Services Email.jpg

 

UK Bob

gavs82008
Legend 5
Legend 5

@Anonymous User 

Have you tried to unplug your TV and router for a few minutes? 

FYI that I do not work for NOW, just a NOW customer trying to help