Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

‎21-05-2016 17:45

Devices

Just came away for a weeks break to find I can't watch Now on any of the 3 devices I have because my limit of changing (1!) has been used for this month.  What a way to run a business.  Just cancelling Now now.

0
4 REPLIES 4
Anonymous User
Not applicable

‎21-05-2016 18:01

Was told by the Now Twitter feed to post on here for help.  Why am I not surprised it gets ignored?

0
Anonymous User
Not applicable

‎21-05-2016 18:05

In response to Anonymous User's comment

@Anonymous User the average response time to a forum post by staff is about a day, not sure what you were expecting within 15 minutes. 

For real time communication try live chat.
Visit http://help.nowtv.com/article/Managing-Devices
and at the bottom will be a Contact Us button, from here Live Chat should be available (hours are 8am-midnight).

Anonymous User
Not applicable

‎21-05-2016 18:10

In response to Anonymous User's comment
Because the Twitter feed said they would help if I posted on the forum. I believed them. Stupid me
0
Simon-J
Community Manager
Community Manager

‎23-05-2016 13:41

Hi @Anonymous User,

 

Thanks for posting.

 

We would usually point you to the Forum if you've been unable to get on Live Chat. we can't always respond to your posts right away but we will now look at this for you and assist you if you havn't already been helped.

 

Thanks

 

Simon

NOW TV Team

0