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Anonymous User
Not applicable

‎20-05-2022 21:16

Devices

I am sure I used to be able to watch on 2 devices at once ie me on one and my daughter on another device. Am I wrong? Just tried to watch something but got a message to say I'm streaming on too many devices.

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1 ACCEPTED SOLUTION
schnapps
Legend 5
Legend 5

‎20-05-2022 21:20 - edited ‎20-05-2022 21:23

Hi @Anonymous User 

 

You wasn't wrong back before July 2021.

 

However since July 2021 NOW have changed the rules (assuming you are not a BT TV customer, where they still get 2 simultaneously streams without Boost if they follow a particular order on watching, where one device must be a BT Youview box).

 

Have a read of this link article below.

 

https://help.nowtv.com/article/managing-my-devices 

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1 REPLY 1
schnapps
Legend 5
Legend 5

‎20-05-2022 21:20 - edited ‎20-05-2022 21:23

Hi @Anonymous User 

 

You wasn't wrong back before July 2021.

 

However since July 2021 NOW have changed the rules (assuming you are not a BT TV customer, where they still get 2 simultaneously streams without Boost if they follow a particular order on watching, where one device must be a BT Youview box).

 

Have a read of this link article below.

 

https://help.nowtv.com/article/managing-my-devices