02-06-2016 23:53
How on earth do you speak to someone in this god forsaken site.
Now TV has been an awful experience.
03-06-2016 11:31
Hi @Anonymous User
You can contact us via our live chat facility, If you follow this guide it details how to use our help site.
Thanks
Andy
03-06-2016 17:10
There is no live chat link and what would I select from all these options to request a refund?
I might be better referring this to OFCOM.
03-06-2016 17:19
Hi @Anonymous User
You can get to the appropriate link by clicking on this link http://help.nowtv.com/article/How-to-cancel-NOW-TV and hit the green Contact Us at the bottom of the page, this will take you to the Live Chat & Email options (8am - Midnight). Best to use a PC/Mac.
Hope this helps