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Anonymous User
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Despite cancelling my free pass within the required timescale - they continued to charge me 2 months

How on earth do you speak to someone in this god forsaken site.

 

Now TV has been an awful experience.

3 REPLIES 3
Anonymous User
Not applicable

Hi @Anonymous User

 

You can contact us via our live chat facility, If you follow this guide it details how to use our help site.

 

Thanks

Andy

Anonymous User
Not applicable

There is no live chat link and what would I select from all these options to request a refund?

 

I might be better referring this to OFCOM.

Anonymous User
Not applicable

Hi @Anonymous User

 

You can get to the appropriate link by clicking on this link http://help.nowtv.com/article/How-to-cancel-NOW-TV and hit the green Contact Us at the bottom of the page, this will take you to the Live Chat & Email options (8am - Midnight). Best to use a PC/Mac.

 

Hope this helpsSmiley Happy