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RoyB Mentor 1
Mentor 1

Re: Community feedback wanted

@Edandrosie 

 

It’s all down to finances; GoT is made by HBO, not Sky, so Sky/NowTV have to pay HBO to rent it for a while, in this case three months, March to May inclusive. Which is ample time to watch it if you were on NowTV three months ago, but not if you have only just joined up, expecting it to be there.

 

And even if NowTV wanted to extend the arrangement, assuming there are enough of you threatening to cancel to make it financially viable to extend it, there are likely rival streaming services who have already paid for exclusive rights over the next little while.

 

I’m sure it will come back at some point, but it may not be for a while Smiley Sad


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RoyB Mentor 1
Mentor 1

Re: Community feedback wanted

A poster who was only here for GoT asked for a refund on Live Chat, and reports that he got it.

 

Don’t all rush at once.....

 

Live Chat and Send Us a Message:-

https://help.nowtv.com/contact-us/managing-my-devices

 

 


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BenJacques
First Poster

Re: Community feedback wanted

I NEED A NUMBER TO CALL ABOUT MOVING ADRESS. Can’t find anywere how to communicate with you! Help or do I just cancel my direct debit and just wait for you to contact me
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schnapps Legend 5
Legend 5

Re: Community feedback wanted

Hi @BenJacques 

 

You only need to notify NowTV if you are a NowTV Broadband & Telephone customer.

 

Their telephone number should be under My Account > Broadband & Calls whilst logged in on here, keep clicking on the moving home section until the telephone number appears on screen.

 

Should you be a TV Pass customer, then there is no need to inform NowTV, where all you need to do is go to My Account > Personal Details and update your new address which you can do yourself online.

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dunster11
Occasional Poster

Intermittent connection to Now TV

the connection to now tv on my tablet is very hit and miss.

 

I have changed my passwor several times Sometimes it conects but mostly it doesnt

 

Can ou help as I am finding it very annoying.

 

Regards

 

Linda Tame

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RoyB Mentor 1
Mentor 1

Re: Intermittent connection to Now TV

Hi @dunster11 

 

Can you please start a new thread and repeat your problem there, as this thread is for suggestions about the Community software, and your user problem will get lost in here, besides taking the thread off topic?

 

We can pick it up there......

 

Thanks.


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