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Claiming the smart stick

I have an email link to claim the smart stick as the boxes are being phased out. 
when I click the link to claim it’s saying error and sending me to the Nowtv website with only the option to purchase a stick. The link is to claim a free one ??

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Expert 3

Re: Claiming the smart stick

@SaraJ email


customerservices @ (ensuring no spaces) with a screen shot of the email and explain the problem. They may be able to process it their end.

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