Have you tried searching on the forum for “charges”? You’ll see umpteen threads on getting refunds and sorting out accounts.
Like this thread for example
To close additional accounts your best to email support using the address from the below picture.
Tryed contacting nowtv but all you get is the bot chat. They are happy to keep taking the money even though they know i have cancelled all of now tv. It seems thier is another email address that doesn't match any of mine or family. Their excuse in data protection even though they know the money is coming out of my account.
Your clicking “get help quicker” which is the bot. You need to click “chat online” within the green box to speak to staff.
You can ask your bank to stop the relevant CPA (Continuous Payment Authority). They can do this, and on your request they must do this, and do not let them tell you otherwise.
Oh, and ask them for all the details of the CPA that they have available, As this is ‘your’ CPA, for payment purposes, it can hardly be a breach of GDPR for your bank to tell you all they know.
Tell Now what you are doing. And tell them that by not providing details of who is stealing money from you - as this is what it is - they are aiding and abetting fraud, and what should you and they do next?