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Anonymous User
Not applicable

Charge

I just paid for now tv films and I pay 5 pound something for entertainment till September but had 3 pound taken out account for what can’t ring anyone can’t chat on chat line about it says now tv plus what is that not even applied for it 

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Anonymous User 

The £3 sounds very much like you have somehow applied for the HD Boost. 

 

There is no phone number for TV passes, the phone number is purely broadband only. 

 

If you did not order or do not want the HD Boost (which gives you a 3rd stream and 5.1 sound) then I suggest filling this form out. 

 

https://account.nowtv.com/payments/query/incorrect-charge

FYI that I do not work for NOW, just a NOW customer trying to help