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Anonimoa
Advocate

‎06-03-2023 16:09

Captcha code

Hello,

I just downloaded the app on my tablet but when I put in the captcha code it says "unknown error has occurred. Try again"

I tried again and again, downloaded the app again and even tried on my phone but it was all in vain.

 

How can I solve this issue?

 

0
5 REPLIES 5
gavs82008
Legend 5
Legend 5

‎06-03-2023 16:41

@Anonimoa 

Are you using Android or Apple?

FYI that I do not work for NOW, just a NOW customer trying to help
0
Anonimoa
Advocate

‎06-03-2023 16:42

In response to gavs82008's comment

Android for both my tablet and phone 

0
gavs82008
Legend 5
Legend 5

‎06-03-2023 16:44

In response to Anonimoa's comment

@Anonimoa 

You need to remove the solution from my post cause I haven’t resolved it. 

Are you using a VPN?

FYI that I do not work for NOW, just a NOW customer trying to help
0
Anonimoa
Advocate

‎06-03-2023 16:47

In response to gavs82008's comment

I'm not using VPN 

0
gavs82008
Legend 5
Legend 5

‎06-03-2023 17:26

In response to Anonimoa's comment

@Anonimoa 

Have you tried using your mobile data?

FYI that I do not work for NOW, just a NOW customer trying to help
0
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