cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Anonimoa
Advocate
‎06-03-2023 16:09

Captcha code

Hello,

I just downloaded the app on my tablet but when I put in the captcha code it says "unknown error has occurred. Try again"

I tried again and again, downloaded the app again and even tried on my phone but it was all in vain.

 

How can I solve this issue?

 

0
5 Replies
gavs82008
Legend 5
Legend 5
‎06-03-2023 16:41

@Anonimoa 

Are you using Android or Apple?

FYI that I do not work for NOW, just a NOW customer trying to help
0
Anonimoa
Advocate
‎06-03-2023 16:42

In response to gavs82008

Android for both my tablet and phone 

0
gavs82008
Legend 5
Legend 5
‎06-03-2023 16:44

In response to Anonimoa

@Anonimoa 

You need to remove the solution from my post cause I haven’t resolved it. 

Are you using a VPN?

FYI that I do not work for NOW, just a NOW customer trying to help
0
Anonimoa
Advocate
‎06-03-2023 16:47

In response to gavs82008

I'm not using VPN 

0
gavs82008
Legend 5
Legend 5
‎06-03-2023 17:26

In response to Anonimoa

@Anonimoa 

Have you tried using your mobile data?

FYI that I do not work for NOW, just a NOW customer trying to help
0