05-01-2021 18:10
Been trying before xmas to update my details on my ipad, phone & laptop keep getting the same message card details not accepted try again shortly, looks like I am going to have to cancel all subscriptions and start again unless anyone knows how to overcome this problem?
Solved! Go to Solution.
05-01-2021 18:16
@Anonymous User
Is it for TV or broadband?
05-01-2021 18:20
Its my tv subscription for movies, entertainment & sports channels.
05-01-2021 18:37
@Anonymous User
Ok so you have 3 options
1. Live chat. Just make sure you click “chat online” within the green box
https://help.nowtv.com/article/how-to-submit-a-complaint
2. Fill this form out and wait for a reply.
https://help.nowtv.com/complaints/tv
3. Send an email to the address in the picture below
05-01-2021 18:59
Will try all 3 lol.