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Lissi18
Advocate

Cant delete device

I have a smart stick added on my account but want to delete it I have done the normal deleting but they just go back on it I've changed my password 3 times but still cant fully delete it they just plug back in and play plz help

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Mark_Weinreb
Legend 5
Legend 5

Re: Cant delete device

Hi, @Lissi18  Assuming the device you want to remove isn’t one of yours, You could try this advice posted by @schnapps in this archived article https://community.nowtv.com/t5/Account-Offers-Promotions/How-to-remove-a-device-permanently/td-p/472... . Although getting through to chat might be difficult in these trying times.

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