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Anonymous User
Not applicable

‎07-04-2021 23:27

Cancelling

I signed up for a free 7 day nowtv trial. I have tried to cancel but everytime I log into my account to cancel it doesn’t give me any options and I can’t contact anyone I just keep getting thrown around from robot to robot telling me to go to account, then membership and then cancel like I haven’t tried doing that 10 times already. 

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1 REPLY 1
gavs82008
Legend 5
Legend 5

‎08-04-2021 6:19

@Anonymous User 

Have you tried using a different browser? 
It should look like this within your passes.

F1632A6E-C132-4176-B304-84E629A9591B.png

 

 

 

If you still cannot cancel head onto live chat, by clicking “chat online”.

https://help.nowtv.com/article/how-to-submit-a-complaint

FYI that I do not work for NOW, just a NOW customer trying to help
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