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Anonymous User
Not applicable

Can’t remove a device

Hi I need to remove a device from my list and I can’t please help 

2 REPLIES 2
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

Is this because you want to block somebody using your account ?

 

Or you are getting a message about too many streams ?

 

Or another reason ?

 

Come back with some further information and depending on what you are trying to do, i will try my best to offer some further guidance and help.

redchiz1
Champion 2

Just to add in case you were not aware, there is no longer a restriction on the number of device changes available per month, nor the facility to individually remove them. The system is now dynamic, each time you want to stream on a new device the one used longest ago will automatically drop off, subject to any downloaded content.