cancel
Showing results for 
Search instead for 
Did you mean: 
Ann41
First Poster

Can’t contact now customer services

Hi I’m anew customer and I cannot contact customer services, I’ve tried ringing but was waiting in line for 45 minutes, I’ve tried emailing but haven’t heard back I’ve tried live chat a hundred times but it keeps saying no advisors are available, I was just wondering if any body else was having trouble and how they resolved it in the end!!!! I’m getting quite frustrated and feel I’ve made a huge mistake switching to them!!!!  Many thanks 

0 Thanks
Reply
3 Replies
Sharon18
Occasional Poster

Re: Can’t contact now customer services

Do you have the customer services number I’ve been trying to talk to someone all day and keep going in circles on their site!! 

0 Thanks
Reply
Highlighted
schnapps Legend 5
Legend 5

Re: Can’t contact now customer services

Hi @Sharon18 

 

Are you a NowTV Broadband customer ?

 

If so, whilst logged in on here go to My Account > Orders & Appointments and click on the drop down arrow next to your live broadband & phone date to see the telephone helpline number to call.

 

 

If it's a NowTV TV related issue then you need to contact their live chat web service by following the link below.

 

https://help.nowtv.com/get-in-touch/

0 Thanks
Reply
sumo118
First Poster

Re: Can’t contact now customer services

I can't either, so called help doesn't work and I keep losing my phone line. Really regret switching to them

0 Thanks
Reply