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Carmy63
Newbie

Can't access a certain site till after 10pm?

Now won't let me on to a dating site till after 10pm,had the same issue with Sky,why is this happening?

2 Replies
gavs82008
Legend 5
Legend 5

@Carmy63 

As a guess it’ll be down to your broadband buddy. Think it’s defaulted to PG, could be wrong though.

https://help.nowtv.com/article/set-up-and-manage-broadband-buddy

FYI that I do not work for NOW, just a NOW customer trying to help
RoyB
Legend

@Carmy63 

Have a look at the rules in Broadband Buddy, and see if any of these explain it; it looks like a watershed thing.

Without knowing what site it is though, we can’t see if the rule is something they are enforcing; though I do understand if you would prefer not to tell us the site name.

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.