12-11-2012 12:33 - edited 24-11-2012 19:37
16-04-2015 12:29
Hi, I'm new to using Now TV and I read some posts in 2012 that Now TV is not available for Smart TVs. is this still the case? I have a Sony Smart TV and i connected Now TV box in the HDMI port. I have tried several occasions, i can see the NowTV menus, etc. but when I try to play any show or movie, it says network or connection error (something like that). There has only been 1 occasion on a Saturday that I was able to play Live TV (Comedy Central) and never again. I tried restarting the box, and also logging off and back on but no avail.
I am able to play NowTV on my macbook and iPhone.
Help!
16-04-2015 12:34
@Anonymous User the issue with Samsung TVs is not having a dedicate app on them. As you have a NOW TV box you should be fine. If you are getting connection errors, I'd suggest moving your box away from other electrical items and ensuring it's not tucked behind the TV.
16-04-2015 12:45
05-06-2015 9:47
05-06-2015 17:26
Hi @Anonymous User
What exactly does it say? Can you take a screenshot and attach it to your next reply?
Birgit
NOW TV team
03-09-2015 16:12
why send me a email making out i can watch the entertainment pass pay for it then i have to spend ages searching the net to see why i i cant find it on my tv now im seeing it is not compatible with smart tv/internet tvs so there for i feel robed nothing but a scam in my eyes should of stated in the email not for tv
03-09-2015 18:23 - edited 03-09-2015 18:23
Hi @Anonymous User
Thank you for getting in touch, very sorry to hear you've not been able to watch on your smart TV. I'm sorry if you weren't aware of NOW TV not being available on any smart TVs except for LG. We don't say to customers that it's available on Samsung or other TVs. You can still view on other supported devices.
Sorry for any confusion caused.
Cheers
Ranj
NOW TV Team
22-11-2015 23:19
I have a JVC smart tv and I have only now the movies of now tv and I can´t watch Now TV because and dont have the app and silverlight. can someone explain me why the publicity say that we can watch on tv when its not true
22-11-2015 23:55
@Anonymous User Where have you seen any publicity which says you can watch Now TV on a JVC smart TV? The only smart TVs which have a Now TV app are from LG.
Now TV ads which say "Turn your TV into a smart TV" are always referring to the Now TV box, which connects to your TV.
If this has solved your issue please mark this as an accepted solution.
Those little green stars by my name mean that I'm a Community Contributor - not Now TV staff. I just try to help out if I can.
23-11-2015 19:18
hi DarylM
thank you for reply. that was the best information ever, thank you that :D. I had a completly different ideia. I will have this on my mind when I decide want to do.. Only one question. with the Now Tv box I will need the silverlight to watch?
kind regards