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Mireille
Advocate

Broardband renewal

My now tv broardband cut off today, end of 12 month contract, I want to renew it £18 a month, i tried to do it on line but I dont know my landline telephone number as I never used it, but i cant get passed the address and phone number question to do anything. Please help.

 

[email removed] 

2 Replies
ukbobboy
Legend

@Mireille 

 

 

Mireille

 

Email the following:

 

CustomerServices @ NowTV.com

 

 

Make sure that all the letters are in lower case and with no spaces between them.

 

 

UK Bob

schnapps
Legend 5
Legend 5

Hi @Mireille 

 

NowTV don't cut off your Broadband after the 12 months are up, unless you have cancelled, didn't pay a bill etc.

 

Normally within the last month before the 12 month contract is up you are sent an email with your options.

 

If it was me i would phone the NowTV Broadband Team to see what's the best deal they can offer you.

 

Use the telephone number from this link page below.

 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1