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Amy2
Mentor

Broadband

Hey my Internet is due on the 1st of each month but I don't get paid until the 6th of each month last month i had 2 mouth to pay because I lost my bank so I paid it all this month do I get another 2 mouth to pay my Internet bill I need help

 

1 ACCEPTED SOLUTION
Anonymous User
Not applicable

Yea @Amy2  you will get another 2 months to pay again I think. That’s happened with me before. Also enquire about changing the date of your DD

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2 REPLIES 2
gavs82008
Legend 5
Legend 5

@Amy2 

Sorry to hear about your situation, the only way to get this sorted is to call the broadband team. 

https://help.nowtv.com/get-in-touch/now-broadband-calls/managing-my-payments

NOW Broadband customers can get in touch anytime between 8am–11pm.

Call us 0330 041 2480
 
FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

Yea @Amy2  you will get another 2 months to pay again I think. That’s happened with me before. Also enquire about changing the date of your DD