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Wookiee71
Advocate

Broadband

Broadband issues, currently renting where all bills are included. When we moved in the now tv box was waiting and I set it up with ease, found out it was the basic package and asked the landlord to upgrade. That was over a week ago, landlord states it’s been done but I’m wondering how long does the upgrade from basic to super fast take?

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gavs82008
Legend 5
Legend 5

Re: Broadband

@Wookiee71 

Alternative to the email address from @ukbobboy you could always give the broadband team a call.

 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

How to submit your complaint:

  • Give us a call on 08007591213 to speak directly to a NOW advisor.

View solution in original post

2 Replies
ukbobboy
Legend

Re: Broadband

@Wookiee71 

 

 

Well Wookie

 

Write to NOW at

 

Now TV Customer Services Email.jpg

and ask.

 

UK Bob

gavs82008
Legend 5
Legend 5

Re: Broadband

@Wookiee71 

Alternative to the email address from @ukbobboy you could always give the broadband team a call.

 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

How to submit your complaint:

  • Give us a call on 08007591213 to speak directly to a NOW advisor.

View solution in original post