Broadband

[Wookiee71]

Broadband issues, currently renting where all bills are included. When we moved in the now tv box was waiting and I set it up with ease, found out it was the basic package and asked the landlord to upgrade. That was over a week ago, landlord states it’s been done but I’m wondering how long does the upgrade from basic to super fast take?

[ukbobboy]

@Wookiee71 

Well Wookie

Write to NOW at

and ask.

UK Bob

[gavs82008 · Accepted solution]

@Wookiee71 

Alternative to the email address from @ukbobboy you could always give the broadband team a call.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

How to submit your complaint:

• Give us a call on 08007591213 to speak directly to a NOW advisor.