28-12-2020 20:14
Any one else broadband not working tonight
28-12-2020 21:18
28-12-2020 21:20
On your TV you will have modify your internet settings and set your DNS to manual "8.8.8.8".
28-12-2020 20:58
So I’m in Devon and our broadband has crashed. Call centre not open. Service online checker asking for bank details and still not working... anyone know what’s happening? Not impressed it can’t be reported
28-12-2020 21:01
28-12-2020 21:07
@Anonymous User
Have you checked the link I posted above. This is temporarily resolving the issue for many users, whilst Sky/NowTV are working on a fix.
28-12-2020 21:09
I have, but there are several of us in the household and do all those steps is pointless for us! But hope someone else finds them useful
28-12-2020 21:58
@Anonymous User we are in Essex too and after spending over 30minutes navigating through some pretty useless website help, I find the call centre is closed.... as well as half the country being affected by no broadband too - wt???
28-12-2020 21:17
Been having issues since 4pm and now cannot use internet at all but all lights are green on the box! Did a test too and says no issues, arghh
28-12-2020 21:47
I'm in Glasgow and mines is down there's no one to contact just payed the bill yesterday well if this isn't fixed soon I will be changing supplier just when I was watching Housewives of jersey lol