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Linaa
Scholar

Re: Broadband

I have used this it just takes you to a feed back page 

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Robbo
Advocate

Re: Broadband

Is Ridiculous isn't it

Doc6
Advocate

Re: Broadband

yeah mines off too ffs😡😡😡🤬🤬🤬🤬

Robbo
Advocate

Re: Broadband

Robbo
Advocate

Re: Broadband

That link didn't work but it look's like a big problem all over the place

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Linaa
Scholar

Re: Broadband

I saw this...great!!!🤬🤬🤬

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gavs82008
Legend 5
Legend 5

Re: Broadband

@SarahJ @Ashley3x @Doc6 @Linaa @Robbo 

 

Call the broadband team using the 0800 free from number on the link below 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

gophergopher
Newbie

Re: Broadband

So I’m in Devon and our broadband has crashed. Call centre not open. Service online checker asking for bank details and still not working... anyone know what’s happening? Not impressed it can’t be reported 

Linaa
Scholar

Re: Broadband

I did that and first time it said they was closed till 8am then when I
tried again it didn’t even ring
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Mikeaj96
Scholar

Re: Broadband

Check this guide out from someone on Sky’s Broadband Forum -

 

https://helpforum.sky.com/t5/Broadband/How-to-fix-Skys-non-sense-Broadband-issues-guide/td-p/3556841

 

The current issues affecting most users at the moment is down to their flaky DNS servers playing up, meaning web addresses refuse to load.

 

The guide takes you through how to change your DNS servers, which has to be done on each device you use.

 

I can confirm this has resolved the problem for me (I’m directly with Sky). Here’s hoping they get it solved soon.