Broadband

[Linaa]

I have used this it just takes you to a feed back page 

[Robbo]

Is Ridiculous isn't it

[Doc6]

yeah mines off too ffs😡😡😡🤬🤬🤬🤬

[Robbo]

https://downdetector.co.uk/status/nowtv/

It's everywhere

[Robbo]

That link didn't work but it look's like a big problem all over the place

[Linaa]

I saw this...great!!!🤬🤬🤬

[gavs82008]

@SarahJ @Ashley3x @Doc6 @Linaa @Robbo 

Call the broadband team using the 0800 free from number on the link below 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

[gophergopher]

So I’m in Devon and our broadband has crashed. Call centre not open. Service online checker asking for bank details and still not working... anyone know what’s happening? Not impressed it can’t be reported 

[Linaa]

I did that and first time it said they was closed till 8am then when I
tried again it didn’t even ring

[Mikeaj96]

Check this guide out from someone on Sky’s Broadband Forum -

https://helpforum.sky.com/t5/Broadband/How-to-fix-Skys-non-sense-Broadband-issues-guide/td-p/3556841

The current issues affecting most users at the moment is down to their flaky DNS servers playing up, meaning web addresses refuse to load.

The guide takes you through how to change your DNS servers, which has to be done on each device you use.

I can confirm this has resolved the problem for me (I’m directly with Sky). Here’s hoping they get it solved soon.