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Anonymous User
Not applicable

Broadband

Any one else broadband not working tonight 

28 REPLIES 28
Anonymous User
Not applicable

https://help.nowtv.com/service-status

 

Hope this link worked

Anonymous User
Not applicable

I have used this it just takes you to a feed back page 

Doc6
Advocate

yeah mines off too ffs😡😡😡🤬🤬🤬🤬

Anonymous User
Not applicable
Anonymous User
Not applicable

That link didn't work but it look's like a big problem all over the place

Anonymous User
Not applicable

I saw this...great!!!🤬🤬🤬

gavs82008
Legend 5
Legend 5

@Anonymous User @Anonymous User @Doc6 @Anonymous User @Anonymous User 

 

Call the broadband team using the 0800 free from number on the link below 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable
I did that and first time it said they was closed till 8am then when I
tried again it didn’t even ring
Mikeaj96
Scholar

Check this guide out from someone on Sky’s Broadband Forum -

 

https://helpforum.sky.com/t5/Broadband/How-to-fix-Skys-non-sense-Broadband-issues-guide/td-p/3556841

 

The current issues affecting most users at the moment is down to their flaky DNS servers playing up, meaning web addresses refuse to load.

 

The guide takes you through how to change your DNS servers, which has to be done on each device you use.

 

I can confirm this has resolved the problem for me (I’m directly with Sky). Here’s hoping they get it solved soon.

Anonymous User
Not applicable

This has worked for me it's all fine now thanks 👍🏻