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RobynVear
Advocate

Broadband

Is anyone else having trouble with their broadband?? 
It was working fine this morning but now it won’t connect... my now tv box won’t connect to it either but when I’ve done the technical checks in the line etc it’s saying everything is fine.... 

1 Reply
gavs82008
Legend 5
Legend 5

@RobynVear 

 

This link will give you a checker for your broadband, will be able to tell you if its down. 

https://help.nowtv.com/article/having-trouble-with-your-broadband

It will also provide some troubleshooting.

 

Another option is to give the broadband team a call, number found on link below. 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

 

FYI that I do not work for NOW, just a NOW customer trying to help