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Anonymous User
Not applicable

Broadband

I was wondering if someone could help, my bill was due for the 17th march 2020 and i've been unable to pay it and my Internet is still on..I've received no email saying its overdue i was wondering if anyones been in this situation before and has a rough idea when i'll be cut off?

2 REPLIES 2
Anonymous User
Not applicable

I have tried to pay my monthly subscription but can’t get through also updated my bank details but still the payment hasn’t been taken I have now got a non payment email how can I get to pay before I am cut off

gavs82008
Legend 5
Legend 5

@Anonymous User @Anonymous User 

Hi folks, as Live chat is currently not working, I would suggest filling the form out and await the reply. 

 

https://help.nowtv.com/complaints/tv

FYI that I do not work for NOW, just a NOW customer trying to help