Broadband router box replacement

[Anonymous User]

Talk Talk have asked for their router broadband box back when my contract ends. I have signed up with NOW broadband and need a replacement router. Does Now send new one to use ?

[schnapps · Accepted solution]

Hi @Anonymous User 

Yep when you sign up to NowTV Broadband you will get a NowTV Hub 2 Router has part of the order.

The Hub 2 Router will usually be delivered 3 to 5 days before your live activation date.

https://help.nowtv.com/article/broadband-setup-checklist 

[Anonymous User]

Schnapps

Cheers buddy .. .  It did not say in any emails I read when I signed up but I am using Talk Talk router while waiting for Now TV router .. . Talk Talk sending a return mail bag for me to send back there router immediately. I have no Now TV router and explained on Talk Talk chat line. Outcome they will charge me accordingly. On my final bill they wrote.

Glad I have move on.

Once again Buddy thanks for info.

[schnapps]

Hi @Anonymous User

To track the delivery of your Nowtv Hub 2 Router go to My Account > Manage Account > Broadband & Calls > Orders & Appointments whilst logged in on here.