Broadband coverage

[Anonymous User]

Hi all

Just a quick query, I have a Google mini speaker in the kitchen for around a year and until recently was connected to my now broadband but the last two weeks it can't connect to WiFi, I brought it into the lounge and works fine but doesn't work in the kitchen any more, any ideas why.

Regards

[schnapps]

Hi @Anonymous User 

I don't use any Google products, but it sounds like poor wifi coverage from the NOW Router.

I am guessing you tried rebooting the Router and maybe a different wifi channel on the Router.

I am not familiar with Google Speakers, but if they are dual band compatible then try this.

Your Hub Two is dual-band (2.4GHz and 5 GHz). Splitting these bands to create 2 different Wi-Fi networks can help to improve the speed to your devices. Here’s how to do it.

1. Open your web browser and enter "192.168.0.1” in the address bar.
2. Select Maintenance and enter “admin” and “nowtv” as the username and password.
3. Select Wireless and then 2.4 GHz Wireless Settings. 
4. Scroll down to “Wireless Access Point” and uncheck Synchronise 2.4GHz and 5GHz Settings.
5. In the ‘Name (SSID)’ box, Change the network name to distinguish it from the current network (e.g. add “_2.4G” to the current name). Select Apply.
6. Check the network name has been updated, and then select 5GHz Wireless Settings.
7. To be able to see easily which network is which on your devices, change the ‘Name (SSID)’ here too (e.g. add “_5G” to the current name). Select Apply.
8. That’s it. Select Logout at the top of the screen to exit.