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julie2271
Scholar

Boost

So disappointed with NOWTV that they are charging £5 per month on top of everything else just so that users can watch on more than one device.  Been a member now for 8 years, spent a fortune, been a valued customer but it's not enough for them.  Just another way to make more money!  How many homes have only one person watching at any one time?  And just in time for the school holidays when the kids will be watching during the day too...  Well I'll have to set up a rota then 

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gavs82008
Legend 5
Legend 5

Re: Boost

@julie2271 

Down to "cancelling" my memberships and 9/10 getting discounts thrown at me. 

 

If I don't, then I try it another day. 

 

Can't remember the last time I paid full price for movies and entertainment. 


FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.

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7 Replies
gavs82008
Legend 5
Legend 5

Re: Boost

@julie2271 

There is no point in creating another thread for this topic, it’s been discussed to death already.

 

The fact of the matter is Comcast is a US company who owns Sky therefor NOW. All they are doing is pushing their business model onto the Sky owned markets it owns. 
No doubt it’ll be pushed into Germany, Austria and Italy. 

Either way I’m paying £9 a month for my membership which consists of Boost, Entertainment and Cinema. Still night and day cheaper than full blown Sky. Which I made the switch from to NOW around 8 years ago. 

Cancel, cancel, cancel, keeping the “cancellation” to get discounts and it will make zero difference. 


FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.
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Enapace
Expert 2

Re: Boost

@gavs82008 

 

I'm more hoping they finally give the remaining sports channels 50FPS support with the additional charges to boost 

julie2271
Scholar

Re: Boost

Well I didn't know any of that. How are you getting all three of those for £9 per month?

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gavs82008
Legend 5
Legend 5

Re: Boost

@julie2271 

Down to "cancelling" my memberships and 9/10 getting discounts thrown at me. 

 

If I don't, then I try it another day. 

 

Can't remember the last time I paid full price for movies and entertainment. 


FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.

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harlings
Mentor

Re: Boost

Hi Julie,

 

I'm new to NOW broadband, and noticed your recent post.. I don't understand why you've stayed with NOW TV for 8+ years when their charging extra for devices because there are plenty of other ISP providers out there such as Plusnet, Vodafone, Talk Talk etc?

 

Kind regards, Steve

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gavs82008
Legend 5
Legend 5

Re: Boost

@harlings 

It’s for the TV membership and nothing to do with the Internet itself. 

I’m with BT for broadband but I am a NOW customer for its TV memberships.


FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.
Piper
Advocate

Re: Boost

Agree. Scandalous that after all these years of offering two simultaneous Streams you're now reducing the number to 1 unless we fork out another £5. NowTV, you ought to be ashamed of yourselves. 

It's just greed. 

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