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Anonymous User
Not applicable

Billing error

Hi,

 

I recently subscribed to the sports subscription of £25 a month.

I have been charged £50 for this month!

 

When I first paid for it the £25 came out (as it should) the next day I checked my bank and another £25 had been taken out bringing me into minus balance. There is a pending transaction of £25 from the 22nd June which has been taken out although I already had paid the £25. 

Not happy with this and I would like a refund of £25!

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Anonymous User 

This is a customer forum, your best and only option right now is to fill this form out. 

 

https://account.nowtv.com/payments/query/incorrect-charge

FYI that I do not work for NOW, just a NOW customer trying to help