cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

BUG: devices names resetting to default after manually renaming in device management

How to report a bug for NowTv?

 

In the device management section of the online account, some devices (iPhones) automatically reset to their default name after use and forget the name customization.

 

Myself and my wife both have iPhones, if I rename them to tell them apart, shortly afterwards when checking the account they both are labeled iPhones again.

 

How to report the bug to NowTv?

3 REPLIES 3
caseyb1993
Legend 5
Legend 5

Hey there @Anonymous User 🙂

 

It is already a known issue.

 

  1. https://community.nowtv.com/t5/Roku/Device-Naming-on-NowTV-account-screens/m-p/441356#M3220
I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂

Another "improved feature" courtesy of NOW TV then...

Andy
Legend 5
Legend 5

@Anonymous User

 

Not sure NOW TV ever acknowledged this so I'll tag @Anonymous User and @Anonymous User from the NOW TV Team, hopefully they will make sure it's been passed on.