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Legend 5
Legend 5

Re: BT TV BOX

Hi @Canesy 

 

I am guessing you have tried temporarily powering down the box at the mains outlet plug didn't work whilst logging into the NowTV App ?

 

See if there is anything on this link article below helps with signing into the NowTV App on your BT Youview Box.

 

Also if you have a NowTV username (not Forum Name) try that instead of your email address.

 

https://help.nowtv.com/article/error-messages-youview 

 

Apart from that see if live chat can assist & help you further.