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Anonymous User
Not applicable

BBC Iplayer problem

Hello Everyone

Happy New Year - I hope someone can give me some guidance.

 

I had a Now TV smart stick for Christmas.  I have loaded up ITV Hub and All 5 and My5 without a hitch.

 

I have set up an account on the BBC for iplayer but I do not get any option to input the code on my tv screen so therefore cannot log in.

 

Has anyone else encountered this and if so, how was it resolved?

 

Many thanks in advance.

1 ACCEPTED SOLUTION
gavs82008
Legend 5
Legend 5

@Anonymous User 

You have to go to bbc.com/activate/tv then login with your account. 
Then you’ll be able to input the code

FYI that I do not work for NOW, just a NOW customer trying to help

View solution in original post

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Anonymous User 

You have to go to bbc.com/activate/tv then login with your account. 
Then you’ll be able to input the code

FYI that I do not work for NOW, just a NOW customer trying to help