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Jonny2by4
First Poster

App not working on LG

I was asked to update the app on my LG tv and since then i cannot watch anything. It either freezes, asks for my login or i get an unable to load video message. Cheers Now TV

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4 Replies
goonerbob
Occasional Poster

Re: App not working on LG

I too have the same problem, which started after updating the Now Tv app on my Lg tv 

 OLED55b7v model. I am asked to input my username and password, when i select a program to watch. However, the virtual keyboard does not appear to allow input of information!!!

The Now Tv app version is 3.0.2 and the software version of the lg tv is 05.80.35

 

Can anyone help with a solution?

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schnapps Legend 5
Legend 5

Re: App not working on LG

Hi @goonerbob 

 

I don't own an LG Smart TV so i won't be much help, but what i would be inclined to try whilst waiting for an answer from a fellow LG Smart TV owner would be to put the TV in standby, then unplug the power to the TV for say a minute, then power back the TV on again and see if you can access the NowTV App and use it as normal.

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goonerbob
Occasional Poster

Re: App not working on LG

Tried it but still the same issue. Thanks anyway
Hazshep
First Poster

Re: App not working on LG

I have the same issue - have tried switching off etc too but just back screen - so frustrating!

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