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Jolum
Newbie
‎10-01-2022 18:27

Answer phone not accepting messages

Hi, if I pay for voicemail but no one is able to leave a message (I’ve tried leaving myself one) but it just says “you have no messages” what can I do? Thank you

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1 Reply
RoyB
Legend
‎10-01-2022 22:44

@Jolum 

 

Contact your voicemail provider and request they provide the service you are paying for.

 

You can call NOW Broadband customer services on 03303 323 050, if they are the provider here.

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
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