15-05-2016 17:05
Solved! Go to Solution.
15-05-2016 17:19
Give up, watch another week
This is Purely there side at Channel 4. they choose Multi different server farms to use to store adverts and featured content...
Its those servers that are timing out...
Changing a LOGO does not change the app its just a logo change the issue was there accross ALL 4OD HTLM5 HDTV apps and its still there affecting different devices at different times after they changed a logo...
15-05-2016 17:19
Give up, watch another week
This is Purely there side at Channel 4. they choose Multi different server farms to use to store adverts and featured content...
Its those servers that are timing out...
Changing a LOGO does not change the app its just a logo change the issue was there accross ALL 4OD HTLM5 HDTV apps and its still there affecting different devices at different times after they changed a logo...
15-05-2016 17:24
11-08-2016 14:56
I find the same just watching single episodes. I have 1 black and 1 white box and at first it was just happening on the White (older) box (or maybe it was just probability that it would go wrong on that as I use it more). Now it's nigh on every TV programme and it's really frustrating as I can get half way through a programme and not be able to finish watching it.
11-08-2016 16:24
@Anonymous User Have you tried seeing if the app needs an update?
http://help.nowtv.com/article/Other-app-not-working-NOW-TV-Box
However, I would wait until the maintenance is over just in case.
11-08-2016 19:25
15-08-2016 10:42
Hi @Anonymous User
We have no control over the All 4 App at all, It's all developed and maintained by C4, it might be worth reporting the fault to them so they can look into it.
Thanks
Andy
15-08-2016 14:07
15-08-2016 14:26
I switched to using the All 4 app on my Samsung Blu Ray player as since last week, the one on the Black Now TV box as the same issue the OP reported.