11-09-2021 15:05
Hi. Its about broadband.
11-09-2021 17:59
OK, I am afraid I have no idea about how NOW present their Broadband bills.
As there is no direct support from staff on these forums I suggest you follow the contact links posted earlier.
12-09-2021 8:00
The sort of people who want bills as proof of address will want a broadband bill.
And I’m not even sure you can get a bill for streaming 😛
You probably can, for various arcane reasons, but it’s pretty unusual to want one.
21-09-2021 20:32
Im not using streaming service!!!
21-09-2021 20:42
@Anonymous User
The contact number for broadband team is in a post from me up thread.
21-09-2021 20:48
I call them already. Thanks
10-09-2021 19:13
@Anonymous User
To follow up from @redchiz1
If it’s for broadband you can find the number to call on the link below.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
If it’s TV then you’ll need to contact via live chat, by clicking “chat online”.
https://help.nowtv.com/article/how-to-submit-a-complaint
10-09-2021 19:20
Apologies @gavs82008 I am still a relative newbie here, I come from involvement on communities where we ask questions first and then try to develop an answer based on that. I keep forgetting that there is no staff involvement here. I have no idea about the broadband side, I know that TV billing has no meaningful personal information.