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LorraineDW
Advocate

stick not working

Switched on TV this morning

  Screen came up with NOWTV roku powered and the icon for O keeps flashing with a red love heart or orange ball or flashing teeth but will not change to anything else.  Have tried switching off and on; changed batteries in remote; reset stick but not to factory settings.  Still nothing wants to work.  It is like the stock has jammed on that page.

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NOW TV Team Tony-D
NOW TV Team

Re: stick not working


@LorraineDW wrote:

Switched on TV this morning

  Screen came up with NOWTV roku powered and the icon for O keeps flashing with a red love heart or orange ball or flashing teeth but will not change to anything else.  Have tried switching off and on; changed batteries in remote; reset stick but not to factory settings.  Still nothing wants to work.  It is like the stock has jammed on that page.


For a factory reset, hold the button down for about 6 seconds. Do this @LorraineDW And let me know if you have any improvements please.

 

Thank you

 

Tony-D

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LorraineDW
Advocate

Re: stick not working

Thanks Tony. I didn't want to do a factory reset as had to get to work and
my hubby would not have been able to cope. I unplugged the Stick from the
mains for about half an hour. When I plugged it back in it worked. Was
annoyed as it was only bought and set up on Saturday.
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