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Anonymous User
Not applicable

something went wrong message

for 2 days now I have had the something went wrong message..I've tried all the suggestions but nothing is working..ia anyone else having issues or any ideas to solve apart from throwing it in the bin 

14 REPLIES 14
gavs82008
Legend 5
Legend 5

@Anonymous User 

Did you try putting the “box” back to factory settings?

FYI that I do not work for NOW, just a NOW customer trying to help
Saint1976
Elite 3

@gavs82008 there's a widespread technical issue at NowTV's end. I've got the same problem of the error message every 5-10 minutes.

 

Screenshot_20201022-193626.jpg

gavs82008
Legend 5
Legend 5

@Saint1976 
Thanks for posting in that picture. 

Good to see that it’s been highlighted in that manner by Now TV.

 

Unfortunately doesn’t stop users posting on the forum though. 

FYI that I do not work for NOW, just a NOW customer trying to help
Saint1976
Elite 3

@gavs82008 they've just put a service update on the main help page as well. It won't get read and there will be dozens more threads and posts until it's fixed! At least the white box threads have stopped 🤣

Anonymous User
Not applicable

They have just issued "a problem" on the help site about 5 mins ago. I had to laugh when they then asked " can you spare a few moments to tell us what you think of our help site" 

 

Why not we have only been asking for help for 3 days!!!😠