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Activating your NOW TV Stick

If you're lucky enough to receive a NOW TV Stick for Christmas, you can find out how to set it up and activate it by watching this video below:    [video]   If you've received a paper voucher in your box, you can watch this video below to find out ho...

Karl-F by Community Manager
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Netflix on your NOW TV Smart Box or Stick!

Netflix is now available for NOW TV Customers to download through select NOW TV Devices.  What NOW TV Devices I hear you ask? Please see below: NOW TV Box (Black)NOW TV Smart StickNOW TV Smart Box with 4k & Voice SearchNOW TV Smart Box with HD & Free...

Karl-F by Community Manager
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NOW TV Stick FAQs

Here is your quick list of FAQs that link to our help site to provide you with all the information you need on your NOW TV Stick.   How does the NOW TV Smart Stick compare with the NOW TV Box? Have a look at our help article here where you can compar...

Simon-J by Community Manager
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Resolved! Now TV stick boost - LG TV

Hi there - I have a new 4k LG TV. I now know that the Now TV app on the TV doesn't support 50FPS Boost - but if I got a NOW TV stick and used that on the TV instead, would I be able to get the 50FPS Boost then?  Or is there something about LG TVs tha...

something went wrong message

for 2 days now I have had the something went wrong message..I've tried all the suggestions but nothing is working..ia anyone else having issues or any ideas to solve apart from throwing it in the bin 

Resolved! Power Saving Mode

My stick has stopped going into power saving mode, It now permanently stays in screen saving mode. * bouncing now tv logo ) After 10 or so minutes of inactivity it goes into screen saving mode, And then after 4 hours of inactivity it used to go into ...

now tv stick

dont know how to connect my now tv stick to my wireless network it says follow instructions on tele but mine just says no signal so im stuck thx

Now TV preloaded pass

I have recently bought a now tv stick with a few pre loaded passes on. I have logged in to my account on it and cannot seem to find where to activate my free passes. I’ve waited for about a week to see if it would take time to activate but there’s st...

NOWTV OFFLINE

I have had a smart stick for some time now but I have had a lot of 'NOWTV is offline' when I switch it on and my internet/wifi connection is fine. So I'm not sure what is going on. I just resort to disconnecting the stick from TV and plugging it back...

Now TV Stick software update

Just got my new Now TV stick. Connected to the wifi, no problem (3 bars and its about 2 meters from the hub). Says it needs to update software. Press okay and it makes its way up to 100%.It then reboots and takes you back to the first screen an asks ...

Resolved! Preloaded passes not added on new Now TV Smart Stick

As title says, just purchased a now tv smart stick from Amazon with 1 month cinema and entertainment  supposedly preloaded only to find that they are not. Any advice on how to resolve this, can't seem to find any way to contact anyone at Now TV. Foll...