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Activating your NOW TV Stick

If you're lucky enough to receive a NOW TV Stick for Christmas, you can find out how to set it up and activate it by watching this video below:    [video]   If you've received a paper voucher in your box, you can watch this video below to find out ho...

Karl-F by Community Manager
  • 13303 Views
  • 0 replies
  • 3 thanks

Netflix on your NOW TV Smart Box or Stick!

Netflix is now available for NOW TV Customers to download through select NOW TV Devices.  What NOW TV Devices I hear you ask? Please see below: NOW TV Box (Black)NOW TV Smart StickNOW TV Smart Box with 4k & Voice SearchNOW TV Smart Box with HD & Free...

Karl-F by Community Manager
  • 25091 Views
  • 0 replies
  • 21 thanks

NOW TV Stick FAQs

Here is your quick list of FAQs that link to our help site to provide you with all the information you need on your NOW TV Stick.   How does the NOW TV Smart Stick compare with the NOW TV Box? Have a look at our help article here where you can compar...

Simon-J by Community Manager
  • 13081 Views
  • 0 replies
  • 1 thanks

Boost tv

I have tv boost but for some reason it's not letting me watch sky sports on two of my 3 devices keeps saying account not recognised even though I pay for sky and watch it OK on my home device anyone help?

Chriscc by Newbie
  • 364 Views
  • 5 replies
  • 1 thanks

Resolved! movie

why cant i watch a movie on sky cinema when i have payed my bill? 

nats by Advocate
  • 667 Views
  • 5 replies
  • 0 thanks

Fault

Anyone know whatCDN error means 

Me by Advocate
  • 241 Views
  • 2 replies
  • 0 thanks

Resolved! Old Now Tv stick

I have a stick I haven't used for a couple of years. It's in the same Panasonic tv in hdm1 USB slot. Is it obsolete now? I'm not getting any picture coming up. I haven't changed any of my settings. The tv doesn't seem to recognise it. I tried resetti...

NPerr by Advocate
  • 635 Views
  • 3 replies
  • 2 thanks

verify you're a real person

I've just set my smartstick up and connected my device. When I try to sign in it accepts my email and password. On the verify you're a real person page I enter the word exactly but when I press continue it always comes back as not entered properly

paul6 by Advocate
  • 117 Views
  • 0 replies
  • 0 thanks

Resolved! Factory reset when remote isn’t pairing either

Our remote kept unpairing itself. We tried everything and in the end tried a factory reset on the smart stick.It has reset but now we’re sitting at the screen telling me how to put the batteries in the remote and pair it so I can select the language ...

Now Stick

Hi stick users,  I strongly  believe that the electricity should always be switched off at the socket when stick is not in use but left plugged into the TV.    If electricity is present at the stick it will continue to get hot.  Even if,   not in use...

Payment

You have been trying to charge me for use of the account. I cancelled this membership a long time ago and haven’t used the stick in a long time so unsure why your still trying to take a payment off of me ?