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Discussions

Activating your NOW TV Stick

If you're lucky enough to receive a NOW TV Stick for Christmas, you can find out how to set it up and activate it by watching this video below:    [video]   If you've received a paper voucher in your box, you can watch this video below to find out ho...

Karl-F by Community Manager
  • 13250 Views
  • 0 replies
  • 3 thanks

Netflix on your NOW TV Smart Box or Stick!

Netflix is now available for NOW TV Customers to download through select NOW TV Devices.  What NOW TV Devices I hear you ask? Please see below: NOW TV Box (Black)NOW TV Smart StickNOW TV Smart Box with 4k & Voice SearchNOW TV Smart Box with HD & Free...

Karl-F by Community Manager
  • 25025 Views
  • 0 replies
  • 21 thanks

NOW TV Stick FAQs

Here is your quick list of FAQs that link to our help site to provide you with all the information you need on your NOW TV Stick.   How does the NOW TV Smart Stick compare with the NOW TV Box? Have a look at our help article here where you can compar...

Simon-J by Community Manager
  • 13041 Views
  • 0 replies
  • 1 thanks

Resolved! Colour

Hi. I've just returned to my previous TV which I was also using this same stick, but the colour now on all the Nowtv platforms and also apps such as netflix are so dark as unwatchable.. adjusting the actual TV makes no difference. Will a hard reset h...

Toby1 by Mentor
  • 1284 Views
  • 6 replies
  • 2 thanks

Subtitles Appearance

Hi There I used to love NowTV for its feature were you can customise the text/subtitles appearance but now after the latest update, it’s stuck on one type/colour/size of text with annoying black background on the text, I can’t find the settings to cu...

Resolved! tilde character on online keyboard.

I am unable to input a password for a network that I want to connect to because the tilde symbol on your keyboard is at the to of its space. Most including the one I require are in the centre

toxico by Advocate
  • 637 Views
  • 1 replies
  • 0 thanks

Resolved! Confused about how to watch NOW Cinema Membership

So I cannot download the sky or NOW app onto my TV. But I have the cinema membership. How on earth am I meant to watch it?? I don’t have a stick and can’t see how to access one…am I just paying for a membership that I cannot use?

Vanessa2 by Advocate
  • 1107 Views
  • 4 replies
  • 2 thanks

House removed without warning

Why has House just disappeared? I am used to seeing '7 days left' etc on other programmes but there was no warning at all with regards to House.Please explain why.  

SPA by Advocate
  • 928 Views
  • 4 replies
  • 3 thanks

Now Tv with work VPN on Router

Hi. I have been supplied a drateck router with VPN installed from my work so I can access my pc at home whilst working away. Standard setup these days I'm guessing with home working. After installing I've noticed that now tv (and all4 actualy) no lon...

AndyFin by Advocate
  • 3111 Views
  • 22 replies
  • 6 thanks

Prices

Hi, I'm paying the £9.99 a month for nowtv, I'm not really sure what I've got included with that if anyone could help me? Also, do I still need to pay for Netflix and Disney plus on there or is that included in the now price? 

Stacey3 by Observer
  • 1677 Views
  • 8 replies
  • 4 thanks

Now TV stick - Can't run app

I have been trying to set up a Now TV stick that I previously was using. It seemed to be okay and then I went to access the Disney+ app but it said I needed to do a software update. I proceeded with the update but when it started back up I get the me...

MY19 by Advocate
  • 9264 Views
  • 46 replies
  • 8 thanks