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Activating your NOW TV Stick

If you're lucky enough to receive a NOW TV Stick for Christmas, you can find out how to set it up and activate it by watching this video below:    [video]   If you've received a paper voucher in your box, you can watch this video below to find out ho...

Karl-F by Community Manager
  • 13267 Views
  • 0 replies
  • 3 thanks

Netflix on your NOW TV Smart Box or Stick!

Netflix is now available for NOW TV Customers to download through select NOW TV Devices.  What NOW TV Devices I hear you ask? Please see below: NOW TV Box (Black)NOW TV Smart StickNOW TV Smart Box with 4k & Voice SearchNOW TV Smart Box with HD & Free...

Karl-F by Community Manager
  • 25045 Views
  • 0 replies
  • 21 thanks

NOW TV Stick FAQs

Here is your quick list of FAQs that link to our help site to provide you with all the information you need on your NOW TV Stick.   How does the NOW TV Smart Stick compare with the NOW TV Box? Have a look at our help article here where you can compar...

Simon-J by Community Manager
  • 13054 Views
  • 0 replies
  • 1 thanks

Brand new nowtv stick black screen

Hi,I have an issue with nowtv where if I use voice control to go to the channel (I am blind so have to use this method) the channel flashes up then the screen goes black. You can go back to the Home Screen or go back to channel list! I have to remove...

Olgun by Observer
  • 777 Views
  • 3 replies
  • 2 thanks

Changing broadband supplier

Hi, I have just got a new router from Truespeed and want to connect my TV to NowTv, how do I get the new router to talk to the NowTv stick please?Thanks!

Macca123 by Advocate
  • 1975 Views
  • 3 replies
  • 3 thanks

Resolved! Netflix

If I am paying for the entertainment pass, do I still have to pay for to watch Netflix or is it included, I don’t want to pay twice for Netflix

Resolved! Remote trouble

Hi there. My remote does not seem to want to link up to my now TV stick. I changed the batteries and when I put batteries in the reset button just flashes continuously at me. I tried to reset the stick and remote together and followed advise on the h...

Emma2 by Advocate
  • 1189 Views
  • 5 replies
  • 1 thanks

now tv remote wont work with volume now on my toshiba tv

this morning my now tv stick stopped working so went through all the checks reboot stick , reeboot router etc the lot for over an hour no joy same as the help topics, anyway went to work come back home and after rebooting it finally worked..... here ...

tutndh by Advocate
  • 816 Views
  • 3 replies
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Can't watch on TV

Hello,I can't watch on my TV (JVC). Don't know what happened. Yesterday was fine. Keep resetting smart stick but it doesn't help. I've wifi .. is ok. I don't have remote to it I use app ... atm it displaying something to do with remote which I'm not...

nene15 by Observer
  • 412 Views
  • 1 replies
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Now tv stick

Trying to hard reset my stick and the remote will not connect to the stick 

TNE96 by Newbie
  • 763 Views
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My Now TV Usage

With Netflix a member can see where their subscription is being used, i.e. which town a login is has been in use. Can I see this for my stick in NowTV please? Or can I see a list/summary of login dates & times. Not just when a device was last used.

Software Update?

Seems like the software on my stick has maybe updated. It's now dog slow & I can't find the settings menu that was previously hidden to the left of the hone screen.

RBZ by Scholar
  • 3201 Views
  • 7 replies
  • 3 thanks

Resolved! Now Sports on Three devices

Hello all it says i can use it on three devices. Do they have to be for the same person or can i share it with my brother.In a different house.Thanks 

Lez by Advocate
  • 848 Views
  • 3 replies
  • 4 thanks