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Anonymous User
Not applicable

Unable to watch on my phone

I’m unable to watch anything on my phone. Never had this problem before. It’s coming up ‘the app is unable to connect to the stream-please try again. If the problem persists please restart the app Code0xfd80009e’ 

 

Does anyone know what the hell that means? Tried restarting the app for the last hour and nothing’s working. The online chat isn’t working either. 

1 ACCEPTED SOLUTION
schnapps
Legend 5
Legend 5

HI @Anonymous User

I am guessing you are using an Apple iPhone with the nowtv App.

Reading all the posts on here in the last hour it looks like nowtv are having a technical issue their end when using IOS mobile devices on their App.

Don't think there is anything you can do at the moment until the nowtv team posts up a red service banner on here to advise customers what's happening or how to resolve it with instructions on what needs doing.

So far it looks like only IOS mobile devices are effected.

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10 REPLIES 10
Anonymous User
Not applicable

i am having the same problem error code 24 mine says