23-09-2018 19:33
We have a now TV STICK and remote. The issue that we are having is that quite often when we turn now tv on the TV guide and My TV and KIDS options aren’t loading (even when connected to the internet). If we voice search the individual programmes appear and apps are still showing. Please advise 🙂
23-09-2018 20:00
Hi @Anonymous User
Perhaps try steps 1, 2 and 6 in this help guide to see if it resolves the problems on your stick.
https://help.nowtv.com/article/troubleshooting-now-tv-box-stick