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Anonymous User
Not applicable

Stuck on splash screen

Went through initial setup up connected to wifi carried out update and its now stuck on the splash screen

 

i have reset the device but it just comes back on to the splash screen ?

2 REPLIES 2
schnapps
Legend 5
Legend 5

Hi @Anonymous User

Did you try a full factory rest on the nowtv smart stick by holding the button on the side of the stick for about 6 seconds ?

Anonymous User
Not applicable

Yes numerous times 

unplugged it fir a few hours today and it seemed to be working but it kept saying lost connection on update now its just stuck on solash screen again !!