23-08-2020 9:06
Hi, it’s saying on my tv screen “ Sorry, Now TV is currently unavailable, please try again later” it’s been like this for a couple of days, tried unplugging both tv and stick but still nothing, I can get it on my iPad, can anyone help please ?
Solved! Go to Solution.
23-08-2020 10:05 - edited 23-08-2020 10:06
Hi @Anonymous User
It seems a few people have encountered this message on their NowTV Box or Stick.
Don't know if there is anything in this link thread below helps (there is a couple of workarounds mentioned).
https://community.nowtv.com/t5/NOW-TV-Box-black/Sorry-Now-TV-is-currently-unavailable/td-p/537230
I haven't seen this message myself on my NowTV box yet.
02-10-2020 14:15
Brilliant advice.
I didn’t realise there was a reset button on the USB stick. Hit the button to reset. I then had to are-sync the remote control. There is a sync button in the battery compartment. Had issues so changed batteries in remote. Re-hit the sync button in the remote battery compartment and the adjacent light on the remote illuminated. Went through the set up process. Voila !
18-11-2020 8:29
Thanks for that, it worked a treat. Pj.
01-02-2021 19:22
Thanks so much.
06-10-2020 18:17
Now tv works on my laptop so nothing wrong with my wi fi
I have multiple apps that require wi Fi working perfectly on my TV, but not Nowtv, all of a sudden. Been working for months now it has dropped it’s bat.
I have done the brain damaging factory reset and within minutes the same message comes up. On the verge of cancelling my payment as it is totally useless??????
08-10-2020 17:36
Hi I am having the same issue also for the last couple of days.
07-11-2020 10:15
Hey,
I had the same problem this morning. I pressed and held the home button for 5 seconds and it came back on.
hope this helps anyone with the same issue 🙂
08-11-2020 20:30
This is a joke and been going on for months. Resetting the stick doesn't work, neither does the back button. In fact, nothing works. You really need to sort this out NOW TV, it's unacceptable that there's been this denial of service for so long.
23-08-2020 14:44
Hi @Candi1
My guess a recent software update has corrupted a number of customers NowTV branded devices.
According to NowTV over on Twitter they are aware of it and it's currently under investigation.
They also mentioned pressing the back button on your NowTV remote which may clear the on screen error message.
23-08-2020 14:50
Took this screen shot from the NowTV Twitter Help feed.