I didn’t realise there was a reset button on the USB stick. Hit the button to reset. I then had to are-sync the remote control. There is a sync button in the battery compartment. Had issues so changed batteries in remote. Re-hit the sync button in the remote battery compartment and the adjacent light on the remote illuminated. Went through the set up process. Voila !
Now tv works on my laptop so nothing wrong with my wi fi
I have multiple apps that require wi Fi working perfectly on my TV, but not Nowtv, all of a sudden. Been working for months now it has dropped it’s bat.
I have done the brain damaging factory reset and within minutes the same message comes up. On the verge of cancelling my payment as it is totally useless??????
i haven’t used Now TV for over a month or so, had the same message as above,
I pressed the Sky Store button on my remote bottom RHS and scrolled through ....then returned to Now TV using the home button Top RHS
All working fine again ....
Yep - my Amazon Fire Stick works perfectly too. Trouble is, I can't watch F1 Grand Prix on the Fire Stick - so I am stuck with the wretched NOW TV stick problems.
Did you hear me cursing when I was unable to start the NOW TV system when I switched it on a few mins before the start of one of the recent races? I don't subscribe to Sky Sports to spend my time getting stressed and trying to get a faulty product to work. I subscribe to watch races and chill out doing that. I wonder if Trading Standards would be interested to learn that Sky is still selling broken systems ?
Fortunately, I think that NOW TV is still working properly on my mobile phone - but I really don't want to watch motor racing on a six inch screen, when I have NOW TV sticks plugged into large TVs in the lounge and bedroom. #
Sky - are you listening to us all ?
I had this issue...tried software update, factory reset, numerous live chats etc and nothing worked. Eventually worked it out by trial and error. My BT parental controls were blocking the NOW TV app. In my case it was the ‘file sharing’ box I needed to uncheck...i.e unblock for it to work.
Now given this seems to be a common issue, and BT are a widely used ISP you would have thought NOW TV would have identified this as a potential issue following a firmware update...still, hope that helps some of you!
This is a joke and been going on for months. Resetting the stick doesn't work, neither does the back button. In fact, nothing works. You really need to sort this out NOW TV, it's unacceptable that there's been this denial of service for so long.