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Claire13
Observer

Somthing went wrong

My now tv stick (roku) isnt wirking. Im getting a message that says "sorry something went wrong". What can i do?

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schnapps Legend 5
Legend 5

Re: Somthing went wrong

Hi @Claire13 

 

Is the error message happening to all nowtv content or certain TV shows or movies ?

 

If it's happening to everything on your nowtv passes, see if anything in this linked trouble shooting guide helps.

 

https://help.nowtv.com/article/troubleshooting-now-tv-box-stick 

 

Should nothing in the above linked guide makes any difference, then perhaps try switching the power off on your Router for about 30 minutes to see if that clears the message.

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